Phones that Increase a Business’ Bottom Line
Phone 2.0 was developed to increase a business' bottom line by better utilizing resources, tracking sales and increasing overall efficiency in virtually every area of your business. Developed by business owners and for business-class customers, the flexibility of Phone 2.0 meets the growing demands of today’s businesses without sacrificing reliability.
Traditional phone systems today can cause more pain than productivity. Your Phone 2.0 system is maintenance-free and customized for your business to satisfy all your communication needs, now and in the future.
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Scalable and Flexible
We understand your business is always evolving. From changes in call volume to adding and deleting extensions, Phone 2.0 adapts to your communication needs and makes growing your business easier than ever.
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On the Edge of Cutting Edge
Phone 2.0 is a Cloud PBX technology that is constantly advancing. Being a part of the Phone 2.0 Cloud enables you and your business to have access to frequent upgrades while avoiding the costs of buying expensive hardware and software.
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Sensibly Priced
You’re not paying by the minute for Internet, why should you for phone service? With Phone 2.0, you choose the plan that works best for your business and never have to worry about overages again. Our pricing is based on a “per phone” usage, giving you the freedom to add or remove phones whenever you’d like.
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Superior Reliability
Unlike traditional service providers, VoiceOnyx takes a pro-active approach to monitoring your phone service. With real-time analysis, we keep our “fingers on the pulse” of your telecommunications. Plus, our 5-tiered redundancy gives you the confidence in knowing that communication will be there when you need it most.
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Flexible Features Built for Your Business
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The Basics
We’ve all grown accustomed to the basic phone solutions. Phone 2.0 takes these necessities to the next level, making them easier to use than ever before. Voicemail, conference calling, and call waiting are all included with Phone 2.0, but that’s only the beginning…
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Automated Call Attendant
Present your business like an enterprise. Your auto attendant answers and directs every call. Customize your recording for open and off hours to ensure each customer is guided to the proper place.
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Follow-Me
Never worry about missing an important callback, and give your business an enterprise image. With Phone 2.0’s Follow-Me feature your calls can track you from your office extension to your cell phone to your hotel in Switzerland, so whether you’re in the next office or skiing the Alps, you’re always an extension away.
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Department Prepend CID
Prepare your staff for incoming calls by adding a designated letter or abbreviation to the caller ID. The customer can be greeted appropriately, improving customer service and making an immediate impact on the customer’s view of your organization.
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Custom Recordings
There are always times that we have to place customers on hold. Now you can take advantage of valuable hold time by educating or entertaining your customer with a custom recording about your company’s newest products and services.
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Call Detail Records
Monitor an employee’s productivity or track your marketing campaign by reviewing your call detail records. These records include details on call duration, call types, the route by which the call enters the exchange, call results and so much more.
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Call Recordings
Access your system’s Command Center to playback any phone conversations. Whether you need to review a new employee’s performance, or just recall the name of that lead your boss gave you yesterday, our call recording feature is your answer.
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Unlimited Plans – A Full Range of Freedom
Our plans are contract free and based on unlimited usage! Click here to learn more about what each of our plans offers or contact us today and let a Voiceonyx representative assist you in finding a plan to suit your business’ needs.
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NEW FEATURES!!
Intercom
Buzz into a specific employee's office by dialing directly to their speaker phone. Or use our Office Wide Intercom to project an announcement through all speaker phones.
Account Codes
Be prompted to enter the client Account code whenever placing a call. This feature is especially popular in Law offices and any other industry that bills per minute.
Advanced Transferring
Transfer calls throughout the office easily by hitting your transfer key, followed by the extension. A standard transfer performed in this way will give you the chance to speak with your fellow employee before patching the call through. Selecting BLIND transfer will complete an immediate transfer AND allow your fellow employee to see the original caller ID. Need to transfer to a Voicemail without waiting for all the rings prior? Use our Transfer to Voicemail feature to send that caller straight to the machine.
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