Business Phones With a Personal Touch
Since 2006, VoiceOnyx has provided Florida’s businesses with concierge-level customer experience for the most customized phone service available anywhere.
We’re Local, and We’re Exceptional.VoiceOnyx is based in Orlando, providing onsite customer service to businesses throughout the state of Florida. We’re proud to offer world-class VoIP office phone service for Polycom phones, with concierge level customer experience that far outpaces the “big guys.” Tired of waiting on hold and being passed around from one representative to another? We understand. Here’s why it’s time to get to know VoiceOnyx: because we want to know you.
No other business VoIP can compete with the level of customization offered by VoiceOnyx. We get to know your company culture and needs and build a system entirely tailored to your business.
Our professionals are onsite with you during installation, answering your questions and guiding you to get the most out of your new office phone system. Something about VoIP being done right here Plus, installation and set-up are free.
You’ll love having access to our experts whenever you need us. We’ll know you by name and invest deeply in building a lasting relationship that exceeds your customer experience expectations.
The VoiceOnyx Difference: VoIP is Here to Stay
What’s more reliable, VoIP or landlines? Here are some even better questions: How reliable can VoIP be, and how long will land lines exist? Take a look at the timeline below and discover how soon VoIP will be replacing copper plain old telephone (POTS) lines.
The Reliability Issue
Less than a decade ago, some businesses considered VoIP unreliable. The problem was not VoIP itself, but installation and implementation. The same is true for any business phone service, whether business VoIP, hosted voice, digital phone service, or cloud PBX.
According to a 2013 Federal Trade Commission’s general counsel statement, landlines will be decommissioned within 5-10 years. Instead of waiting for that to occur, switch over to the best VoIP plan today.
VoiceOnyx uses the time-tested methodologies that made landlines so reliable: professionally installing, testing, and continuously monitoring the connection. We have also implemented technology that will keep your phone service operational during a power outage. Combining this proven approach with the feature-rich technology of VoIP, VoiceOnyx has created the perfect hybrid for the future of telecommunications. Experience the VoiceOnyx difference today and embrace the future, backed by a 30-day money back guarantee.
We provide business VoIP service across all Florida industries and to companies of all sizes. Because VoiceOnyx is completely customizable, we can create a system that’s a perfect fit for you, whether you’re a medical office, car showroom, call center, retail store, or any other kind of business.
Education: M.A., Communication, Western Michigan University
Profile: Betsy has worked at a local college for the past 10 years. She joined the team in May, 2017 to coordinate the VoiceOnyx Presence program and monthly Customer Spotlight. Betsy is committed to ensuring customer satisfaction and value-added service.
Education: AA degree in Computer Science from University of Central Florida, 2008
Profile: Joseph has worked in the field as an I.T. contractor for the past nine years. He is the newest member of the VoiceOnyx team, and he joined us in 2017. Joseph’s customer service orientation makes him a great fit for VoiceOnyx. As he says, “I like interacting with people to find out what their needs are and creating solutions for them.”
Education: BS in Business from Central Michigan University, 2004
Certification: Contractor’s license, 1998 to present
Profile: After 25 years working in the hospitality industry in engineering management, Ed joined VoiceOnyx in 2006. In addition to providing financial management for VoiceOnyx, Ed provides installation and programming services for our clients.
Education: Seminole State College, 2008
Certification: Cpanel certification, 2012
Polycom certified technician, 2016
Profile: Since he was just 12 years old, Joshua worked all summer to earn enough money to buy his first computer, which he used to learn how to program and code. This was the perfect gateway to a career in computer technology. Joshua brought his advanced troubleshooting skills and strong working knowledge of networking and web server operations to VoiceOnyx in 2015.