We’re Here to Help

Need some help? That’s what we’re here for. Review the sections below to learn the different ways we can help you make the most out of your VoiceOnyx business phone experience.


Contact Support

Talk, type or visit: we offer convenient options for getting you the assistance you need to set up features, customize your business phone system, or learn about feature options.

  • 611 Direct Dial

Billing Portal

Pay your monthly bill online through our billing portal. You can pay with a check, Visa, MasterCard, or Discover. You can also schedule one-time payments, enroll in autopay, and even choose your due date. And no worries, if you forgot to make a payment, there are never any late fees with VoiceOnyx.

echeck acceptedcards


Phone Guides

This is where you’ll find user guides for each Polycom business phone we service. Looking for business phone system features? Click the features button to explore over 100 features including use examples and videos.


Phone Videos

We get it. Not everyone likes to read. Watch these Polycom phone demonstration videos. Still have questions? Schedule a face-to-face training in our Experience Center or at your place of business. We also invite you to view all our video’s on our YouTube channel.

Polycom VVX Quick Start Videos

Polycom VVX 101

Polycom VVX 201

Polycom VVX 3XX

Polycom VVX 4XX

Polycom VVX 5XX

Polycom VVX 6XX

Polycom VVX How To  Videos

Polycom VVX 101

Polycom VVX 201

Polycom VVX 3XX

Polycom VVX 4XX

Polycom VVX D60


Presence Portal

Get found online, easily, with the new, free VoiceOnyx Presence offering. VoiceOnyx helps build your online presence to improve search engine rank with a modern, optimized version of the Yellow Pages listing you used to rely on. Not sure if you’re enrolled in our complimentary presence platform? Contact support and we will guide you to greater online exposure.

Explore our VoiceOnyx Presence training video’s

Presence Builder

Presence Builder

Social Media Marketing

Social Media Responding

Social Media Posting

Attracting Leads

Content Marketing

Reputation Management

Customer Reviews

Online Mentions

Generate Reviews

Track Competition

Google Reviews


Call History Portal

Get insights about your business phone usage through our Call History Portal. Now you can view real-time call records in detail and even listen to call recordings. Request your Call History Portal login information by contacting support below.

Please leave this field empty.