At VoiceOnyx we pride ourselves on our customer service, especially our approach to business phone service installation. We strive to be a different kind of business phone service and that starts and ends with the customer experience. From the very start, you’ll notice a difference in how you’re treated – like a person.
In-Person Installation Is Part Of Our Customer Service Philosophy
We take the time to get to know you and your company before we recommend customized business phone service solutions because a phone system is no good unless it works for you and your business. We don’t believe there is a one-size-fits-all solution to VOIP phone systems.
Part of our commitment to customer service includes in-person business phone service installation. Many of our larger competitors offer their customers a limited choice of service plans. Once a plan has been selected, the customer is mailed the equipment they need along with instructions on how to set it up themselves. Where is the customer service in this approach?
At VoiceOnyx, we deliver, set up, install, and test our customers’ VOIP business phone systems. In person. At your place of business. At your convenience.
In-person installations give us another opportunity to get to know you and your business, but it also gives you an opportunity to get to know your new phone system, see how it’s set up, ask questions, and get in-person training so you can make the most of your new phone system immediately.
Local Focus And Personalized Plans
One other reason why we’re different has to do with geography. We’re local to Central Florida. That makes it possible for us to come to your place of business and meet with you in person no matter what your business phone system needs. We know how important having a working phone system is to your business success and we take our responsibility as your provider very seriously.
That’s why we offer comprehensive, inclusive business service plans that you’d pay extra for at other places. If our basic service plan isn’t quite right, we have over 101 business phone features that can be added to your plan to create the system that works best for you. Did we mention that all of these 101+ features are included in your plan pricing? We don’t think you should have to pay for features you don’t need and be charged extra for the features that you do need. So, we let you tell us what you need your phones to do and then we design the plan around those needs.
Make Your Business Phone Service Start Working For You
If you’re tired of getting the runaround with your provider and want to experience top-notch VoiceOnyx business phone service installation, give us a call at 407-401-8588 or contact us online to discuss your needs. We’d be happy to draw up a plan comparison for you and explain more about our services so you can make the best business decision possible.