What is hosted PBX? Private branch exchange, also called PBX, is commonly used with business telephone systems to reduce the number of external telephone lines needed. This is accomplished by using a PBX server. The PBX server allows a business to connect multiple phones to one line. Depending on the size of the business, they may have hundreds of lines running in and substantially less running out. This would be similar to the old switchboard you might see on TV. An employee of the business picks up their phone and their PBX searches for an external line to connect them. The main purpose is to cut costs, but also allows for many other advantages. One advantage is that it allows employees to communicate just by dialing an extension number.
In today’s technological world, hard phone lines are becoming nearly obsolete. An offsite hosted PBX is becoming more and more common. This is where our company, VoiceOnyx, comes into play. Most of these work exactly like the old-fashioned PBX with the exception that it is digital input and hard line output. When a business buys into an offsite digital PBX, they will receive special digital phones that can communicate with the outside PBX via their existing high-speed internet connection. Simply put, with this type of system, the phone is basically a computer. When you pick up the handset to place a call, the phone connects to the PBX in the same manner as your computer connects to your favorite website.
Therefore, it is very important that you have a good internet service provider that has a quality internet connection. We here at Voice Onyx monitor your internet connection to ensure optimal strength. We have been doing business here in Florida for the past three years. We have a good working relationship with all the major internet service providers in the area. We would be happy to discuss your business needs with you and help you figure out which provider would be the best for your personal situation.
To most people, this technology may be confusing. To our highly skilled staff, it comes quite easily. We have trained technicians that know and understand the internet systems, as well as the voice over internet protocol. They also know our products and how they operate in the system. Once you choose a system and a plan that will work well for you and your business, our technicians will not only do the free installation but will teach you how your new system works and how to operate your new equipment. Although you may not be able to tell others how your offsite hosted PBX will work, you will know that it does work. On the off chance that you have any problems with your system, we have a trained staff available 24 hours a day to answer your questions and help with any system problems.
Although VoiceOnyx is a very modern company, we do not have expensive, modern prices. With plans starting as low as $49 per phone, we will find a phone system the works comfortably for you and your business. Depending on your business needs, we have everything from your basic 800 number to unlimited global calling and many other options.
A bargain is only a bargain if you are satisfied with it. Not only do we have the best-trained staff and very affordable plans, we also offer a multitude of choices in hardware. Not only will your plan be right, but your phone will also be comfortable to use, look good on your desk and meet your needs. One of our trained technicians will assist you in finding a phone system. When your phones are being delivered, they will be hand-delivered by one of our trained professionals and then installed to ensure that they are working properly. They will train you how to use them and all of the quality features that they have to offer. They are more than willing to answer any questions that you may have.
Even though we offer a variety of different options along with our basic package, if your business phone needs have not been covered, we have trained engineers that will work hard to create the service that your business needs to complete its service. We will be proud to be your hosted PBX provider.