How are you keeping your VoIP system safe? Do you have the right security measures in place?
If you’re an internet-phone using business owner, Tallahassee VoIP security is of the utmost importance.
This post will help you learn why Tallahassee VoIP security is important and we’ll share some practical tips you can use to make sure your data is protected.
What Is Voice Over Internet Protocol (VoIP)?
Voice Over Internet Protocol is a telephone system that relies on the internet rather than telephone lines. It transmits the voice of the user as data through the internet.
Many companies have opted for the internet-based telephone technology because of its ease of use when it comes to integrating with a company’s existing operating systems. It’s also beneficial because companies don’t have to worry about installing and maintaining clunky telephone systems.
Potential VoIP Security Issues
If you’re running a business in the Tallahassee area, Tallahassee VoIP security is something you need to monitor. As with any other internet-based program, VoIP can be susceptible to security issues.
Cyber security is a huge issue right now. No doubt you’ve seen it in the news often lately. If you’re using an internet-based phone system, Tallahassee VoIP security is a key factor in keeping your business safe. In this post, you will learn some of the more common threats to your security. You will also learn 7 tips that can help you protect your phone system.
Telephones have frequently been the target of hacking efforts for decades. In the 70’s and 80’s, telephone hackers found ways to control phone networks. Some just did this for fun. Others did it to cause actual damage.
Unfortunately, telephone hacking still exists. With internet-based phones, it can be quite dangerous. The last thing you want is for a hacker to get your company’s sensitive data.
Internet-Bound VoIP Traffic
Whenever traffic is being routed over the internet, it can cause security issues. Placing a call over a traditional circuit-switched network can be quite dangerous if you don’t have the right security measures in place. “Packet sniffers” are able to access any unencrypted traffic. That’s why you need to be as careful as possible.
Security Issues With the Existing Operating System
There are many call processing systems that run using common operating systems. These systems already come with their own security issues. If you’re using industry-recognized operating systems, you could be dealing with the vulnerabilities that come with these systems.
Another huge issue is eavesdropping. You don’t want “uninvited guests” listening in to your phone calls. These people can get vital information that could hurt your company.
Eavesdroppers tend to use software called VOMIT or SipTap. Voice Over Misconfigured Internet Telephones (VOMIT) siphons voice TCP/IP packets using Cisco’s phone system.
SipTap is able to intercept unencrypted SIP-based VoIP traffic. Not only does this software siphon voice calls, it also siphons caller ID information. This includes the caller, recipient, duration, and time.
Products like SipTap can easily be used to engage in corporate espionage and other types of mischief. Fortunately, there are ways to protect your system against these threats.
7 Tips To Keep Your Lines Safe
There are many potential threats to your system. As stated previously, cyber security is a huge issue, especially for larger businesses.
Fortunately, your system does not have to be susceptible to attack. If you take the right steps, you can prevent any issues that can result from a cyber attack.
The next section will discuss 7 tips that will make it easier to keep your information safe.
Tip #1 Enable Data Encryption
Data encryption is the practice of changing electronic information into a state that is unreadable. This is done by using complex algorithms and ciphers. Encryption needs to be a constant component of your cyber security efforts.
VoIP data can travel over many different networks. This makes it vulnerable to being intercepted. There are several tools that can help you encrypt your VoIP calls.
The key is to make sure you’re doing everything you can to make it harder for would-be hackers and eavesdroppers. Encryption tools are one of the best ways to do this.
Tip #2: Monitor Traffic
One of the most important steps you must take with Tallahassee VoIP security is to keep a close watch on your call traffic. You need to make sure you know exactly what is happening with the calls that go in and out of your system.
When you’re monitoring your traffic, you must be looking for anything that is out of the ordinary. Are there calls that aren’t normally being made? Is anyone calling destinations that are outside of the norm? What about the times of the calls being made? Are there any that fall outside of your normal calling hours?
While these occurrences could be perfectly innocent, it’s still in your best interest to find out for sure. Monitoring traffic is a way of doing your due diligence to ensure that there isn’t anyone who is attempting to hack your system.
Tip #3: Don’t Share Passwords Or Any Other Info
This should go without saying, but you must not share your passwords, cryptography keys, or any other pieces of information that could leave your company vulnerable. Not only that, you want to make sure there aren’t ways that someone could get this information without your knowing about it.
You need to be on the lookout for people phishing for passwords, PIN’s, or other types of information. These are bits of information that can sometimes be discussed in digitally transcribe phone conversations. It can also be in transcribed voice mails as well.
Be careful when sharing information over VoIP channels. Make sure your team is not sharing this type of information over your phone system.
Tip #4: VoIP – Ready Firewalls
Firewalls are a great protection measure for VoIP systems. If you get the right type of firewall, you can keep nefarious people out of your system.
A VoIP firewall decides whether or not to allow certain calls to come into your system. Of course, you can tell it which types of calls you want, and which types you don’t.
Firewalls need to be high-quality, durable, and they can’t add latency to your voice traffic. You need a system that can protect your VoIP calls without lowering the quality of the calls.
Any firewall that you use needs to support common VoIP protocols. These include H.323, Session Initialization Protocol (SIP), and Network Address Translation (NAT).
As stated before, your VoIP functions using the internet, which means it can be vulnerable if there is no protection. This is why a firewall is needed.
An effective firewall will function as a barrier that keeps hackers out of your system. It’s also useful for guarding against viruses and malware.
Make sure your firewall software is installed on your central server. You can use the protection level that best fits your needs. If you happen to be using cloud-based or hosted VoIP service, you will want to find out what their security protocols are. You also want to find out how their firewall protection works.
Tip #5: Have A Recovery Plan
One of the best ways to protect your business is to create a recovery plan. It’s important to prepare for the worst case scenario. Sure, you may have taken the proper precautions. You may have put the right protection measures in place.
But that’s not always enough.
Unfortunately, hackers always find a way around security updates. You don’t want to risk losing all of your data because of a virus or malware. Make sure you have a way to recover any lost data in the event of a breach.
If you’re using cloud computing software, this is a good step. The cloud is a perfect way to keep your data safe.
Tip #6: Improve Password Security
Passwords can be hacked, especially if your organization is using weak passwords. As stated before, you want to make sure you’re not giving passwords and other sensitive information over the phone.
But hackers can try to get your passwords another way. There are several types of software that can help them do this. If people in your organization are using weak passwords, they could be leaving your company vulnerable.
Don’t let this happen to you. Make sure that you require your employees to use strong passwords that are hard for hackers to get through.
Also, you need to make sure that your team members are changing their passwords or PINs on a regular basis. It can be a slight pain to have to change your password each month, but it can save you the headache that comes with getting hacked. If you’re concerned about Tallahassee VoIP security, making sure your passwords are safe is essential.
Tip #7: Use A Cloud-Based VoIP
If your business houses a lot of delicate information, you should consider using a cloud-based VoIP service. On-premises VoIP phone systems are highly effective, but a lot of business owners don’t understand all of the nuances of the service.
If you use a cloud-based software as a service (SaaS) provider for your phone system, they will be responsible for maintaining your security. When it comes to security, it may be best to leave it up to the professionals. This helps you ensure that you have the highest level of security.
It also keeps you from having to spend time taking care of security matters. That way you can focus more on running your business.
Tallahassee VoIP Security
If you own a small business in Tallahassee, VoIP security is extremely important. You need to keep your business as safe as possible. Taking these measures will help you protect your business.