VOIP has gotten a bad rep over the years. Just 10 years ago, it was considered unreliable. But times have changed. Today, VOIP is the preferred choice for business phone systems and VoiceOnyx is proud to install and maintain VOIP phone systems all over Central Florida.
What Is VOIP?
VOIP stands for Voice Over Internet Protocol and it’s simply a way for voice and multimedia communications to be delivered via the internet. The concept is the same as landline phone service; it’s just the delivery method that is different. Landline phone systems deliver communications through circuit switched network phone lines, which provides a direct communication link between two (or more) phones.
VOIP phone systems work the same way but connect phones via broadband and IP addresses. Because VOIP relies on internet broadband it can be used for all types of communications: phone, fax, email, voicemail, web conferencing, data delivery, etc. With voice and data running over the same network, infrastructure costs are streamlined, making VOIP an increasingly affordable and efficient way to access phone service.
The (Long Past) Trouble With VOIP
So what about the rumors that VOIP is unreliable? The trouble with VOIP usage in the past wasn’t so much the method itself as it was poor installation and implementation. VOIP works best with VOIP phones, which were not common at the time. Adapters were often used to convert analog phones to VOIP, but the technology just wasn’t there yet and phone service quality suffered.
Another reason VOIP is looked at warily is because of the way broadband works. VOIP calls are treated the same as data. That means they could be prone to congestion, irregular or incomplete routing or high traffic delays. This problem is becoming less common as broadband capacities are expanded and technology improves to handle multiple modes of communication.
Make The Switch To VoiceOnyx To Ensure VOIP Works For Your Business
In the end, what really makes a difference in how well a VOIP business phone system works comes down to the phone company you partner with. Are they investing in the latest technology? Are they upgrading and maintaining their broadband lines? Are they matching you with the right service for your needs? Are they training and empowering their employees to troubleshoot customer problems and deliver effective solutions in a timely manner?
VoiceOnyx does all of the above. We rely on the same, proven, methodologies that made landlines so reliable: professional installation, routine testing, and continuous monitoring of the connections to ensure optimal performance. We even utilize technology that keeps our customers’ phone service operational during power outages.
We are so confident that you’ll love our VOIP business phone service, that we offer a 30-day money back guarantee. Experience the difference. Visit www.voiceonyx.com to learn more about our phone, plans, and phone features, call us at 407-401-8588 or contact us online to learn more about making the switch to today’s VOIP.