Find Out What Freedom Really Means!

Are you frustrated with your business phone service? Whatever’s bringing you down–whether it’s the hefty price tag of add-on features; the terrible customer service; the lack of options–Freedom VoiceOnyx is the solution for you. We offer the most inclusive plan, the most customizable features, and the most caring support team you’ll ever find.

Freedom VoiceOnyx

Florida’s Business Plan

The Best Customer ExperienceWhen you need help with your business phone service, do you want to search a “knowledge base” or talk to a human? We know how frustrating it is to hunt for solutions, give up, call for help, wait on hold, and get passed from one representative to the next. So, we never ask you to do that. Our Concierge level customer care is here for you, beginning with installation and continuing for the life of our relationship.

All Inclusive Pricing

No Setup or Installation Fees

Unlimited Calling

Unlimited Inbound Toll Free

Local Numbers for Every Phone Included

No Term Contracts

Money Back Guarantee

Professionally Recorded Greetings

Unlimited Conferencing

101+ Features Included

The Other Guys

What Everyone Else Has

The Do It Yourself ExperienceAt some point, the D.I.Y. mentality crept into customer service. That’s why the other guys want you to search their “Self Service Portal”–an overwhelming trove of online data that they’re actually proud of–to find help. If you try to call, you’ll likely reach a total stranger outside of Florida, and they’ll keep you on hold for far too long. Some of the other guys even ship you your phones and equipment and leave it to you to install.

Up to 30% in Surprise Taxes, Fees, and “Surcharges”

Self Installation Required

Calling Exclusions and Restrictions Apply

High Per Minute Rate

Extra Charges for Additional Numbers

12 to 36 Month Contracts

Difficult to Cancel Service or Change Providers

Record Your Own

Extra Charges and Limits on Conferencing

12 Basic Features and Extra Charges for More

Let’s Connect

We’re ready to answer your questions.
Give Us a Call: 888-321-3350

Or if you prefer, send a message or live chat with us whenever you’re ready. Email us via the form below, or click the chat icon on the bottom right.

101+ Features

All Included and Setup Just For You

Queue Routing Logic

Queue Routing Logic distributes calls 5 different ways: Round Robin, Least Recent, Fewest Calls, Random, and Round Robin with Memory.
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Remote Line Access

Remote Line Access allows for authorized employees to call in from the outside and use a phone system line to
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Holiday Closure Schedules

Holiday Closure Schedules can be set in advance of an expected holiday. On most major holidays, VoiceOnyx will send out
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Call Routing

Call Routing is the collective call flow of each call. Combining schedules, ring groups, hunt lists, extensions, and voicemails a complete
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Toll Free Numbers

One Toll-Free Number is included on each VoiceOnyx customer account and additional toll-free numbers are available upon request. VoiceOnyx does
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Call Logs

Call Logs provide detailed information for each inbound, outbound, or internal call. Having a detailed call log is necessary for
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Direct Outward Dialing

Direct Outward Dialing is available by default. Some older systems required that you pressed "9" or another operation to get
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Virtual Fax

Virtual Fax sends a fax via email. The pages that need to be faxed is attached to an email within
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Extension Transfers

Extension transfers allow for an extension to move to a different physical phone. This feature is particularly useful if traveling
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Real Time Extension Screen

Real Time Extension Screen provides managers with real-time indicators showing which agents are on active calls and which aren't. This
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