PBX stands for Private Branch Exchange, which basically means it’s a modern phone system. A PBX system is an office phone system that exchanges branches, or calls, between users on local lines while enabling all users to share a certain number of external phone lines.
The main advantage of this modern business phone system is that it saves the cost of requiring a line for each user to the telephone company’s central office.
Hosted PBX vs On Premise PBX
There are two types of PBX systems. One where the equipment of the hosted PBX system is hosted by a third party. The other has the equipment of the on premise PBX hosted by the small business itself.
A hosted PBX system, also known as a centrex of a virtual PBX, is managed by an external enterprise, such as VoiceOnyx. VoiceOnyx is Florida’s most popular hosted PBX service provider because it offers the highest quality of service an entrepreneur can think of.
VoiceOnyx hosts the PBX system, thus taking care of:
- Software updates
- Modernizing the equipment
- Housing the servers, etc.
A hosted PBX system is perfect for a small business looking to delegate the responsibility of the telephone system to a professional business phone provider. The hosted PBX system is highly secure and fully supported by the cloud.
On Premise PBX
As opposed to a hosted PBX system, an on premise PBX system requires a large initial investment from the small business. This large purchase of the equipment often provides a poor return on investment for most small businesses.
The daunting task of installing such a complex system overwhelms most business owners. Small businesses usually have too small of an IT team to tackle the complexities of the new – and expensive – phone system.
Moreover, the small businesses usually must modernize the equipment on a regular basis, as a result syphoning precious cash from their core activities into the IT department.
VoiceOnyx is Florida’s trusted hosted PBX provider, and can help you install the system for free. Our technical agents are mobile throughout Florida to help you set up your hosted PBX system and answer all questions. Delegate your telephone system to us, that way you can focus on your core activities! Click here to download our Cloud Telephony infographic and learn why innovative companies like yours are choosing the cloud.