Are you considering purchasing a wireless or standard headset for your employees? There are many advantages and considerations, which are outlined in Understanding Wireless Headsets: A Guide.
Top Four Advantages of Using a Headset
- Headsets allow employees to type or take notes while on a telephone call.
- It’s easier to hear through a headset if there is a lot of background noise (such as a restaurant or call center) or if using the phone on speaker is not an option.
- Employees can be mobile while using a wireless headset such as the Plantronics Wireless Headset CS540, which has a range of 350 feet, as well as the latest Digital Sound Processing.
- Headsets reduce neck tension that occurs when cradling a phone handset.
The Latest in Technology and Flexibility
Both the Plantronics Headset HW261N and Wireless Headset CS540 have wideband receivers and noise cancelling microphones, which reduce listening error and fatigue. The noise cancellation feature also ensures customers hear the conversation more clearly and personally. The sets are compatible with the Polycom VVX phone models. The Plantronics CS540 is one of the lightest headset on the market. The talk time ranges up to 7 hours
The headset base connects to your phone’s handset base. To answer the phone, you may pick up the handset, activating the headset. A second option is to answer the headset when it beeps with “one touch answer/end,” which is a call button on the headset controls. The controls also allow for volume adjustment. The headset LED flashes white when in use. An on-line Busy Indicator Light can also be purchased to easily alert team members that there is an active call. Up to three additional headsets can be conferenced in.