VoiceOnyx is a premium business phone provider that impresses its customers with exceptional customer service and with value-added perks. Every VoiceOnyx customer is provided with two phone numbers: a local number with their preferred area code and a toll-free phone number.
The common benefits of using a local phone number include: reinforcing your branding in your local community, assuring customers you are located in their proximity and showing your customers you operate locally. In some other cases, using a local phone number is unfavorable to the growth of your business.
Let’s take a look at instances in which your favorite VoIP service provider recommends using a toll-free number.
Expanding Your Business Nationally
You are now thinking of the future of your business. Let’s look into some questions you might be asking yourself.
- Are you ready to take the next big step and expand your sales nationwide?
- Are you interested in centralizing customer service phone calls into one location?
- Are you looking into reshaping your brand from a cool local shop to an awesome big national business?
Using a toll-free number helps you expand your market nationally by subliminally telling your customers that you are already selling nationwide. Promoting your toll-free number assists you in shaping the perception customers have about your business since customers associate toll-free numbers with large corporations. Indeed, marketing your toll-free number gives your customers the impression that you already are an established and trusted national business.
Good From a Cost Perspective Too
Your sales team is on the front lines of the battlefield. Your sales team pleasantly interacts with your customers and efficiently closes sales. Your sales representatives look sharp and sound right, and your customers enjoy dealing with them. But what if your customers were no longer interested in dealing with your sales staff… because of long-distance charges?
Customers dialing toll-free numbers do not have to worry about long-distance charges. They are free to talk to their favorite sales reps for as long as they want to get what they need. Using a toll-free number is also good when looking at it from a cost perspective. Customers no longer see you as a foreign business from a different area code, and never have to fear incurring long-distance charges when trying to do business with you.
Tracking Marketing Expenditure
Have you invested money in various marketing campaigns and are wondering what is your return on investment for each one of them? Associating a unique toll-free number to each campaign allows you to track callers and to quantify the popularity of each campaign. You can now easily and quickly calculate if your marketing dollars were well spent.
VoiceOnyx offers each additional toll-free number at the low cost of only $5 per month. Your favorite office phone service provider offers its customers a low-cost and effective method to calculate metrics. Yet again, VoiceOnyx helps business transform what used to be a difficult task into a quick and easy job.