Custom Feature Requests

VoiceOnyx welcomes custom feature requests. We purposefully designed our systems to accommodate custom features for our incredibly diverse customers. We
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Holiday Closure Schedules

Holiday Closure Schedules can be set in advance of an expected holiday. On most major holidays, VoiceOnyx will send out
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Queue Static Agents

Queue Static Agents permanently assigns agent extensions to a Queue. This feature is useful when the agents answering calls from
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Transfer to Voicemail

Transfer to Voicemail is a receptionist feature that transfers a caller directly to an extension's voicemail box. When enabled, this
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Remote Voicemail Checking

Remote Voicemail Checking is a convenient feature when the need arises to access company or individual voicemail boxes from a
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Keypad Door Access Integration

Keypad Door Access Integration allows a company or multi-tenant environment to integrate an outdoor call box in combination with an
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