Accurately identifying inbound calls is key to facilitating business communications. VoiceOnyx is a premium business phone provider known to simplify and accelerate business communications.
Caller ID for Inbound Calls
The phone’s ringing. Who’s calling? How did they get your number? What do they want?
These three seemingly simple questions are crucial to you. You wish you’d have the answer so you could appropriately prepare yourself to do business even before picking up the phone – if you end up picking up the phone.
VoiceOnyx offers an efficient Caller ID solution that answers all three questions, thus preparing you to do business on your terms and saving you from being caught off-guard.
The Caller ID functionality supports both the Caller Identification Number and the Caller Identification Name. If the caller provided the information to the carrier, inbounds calls will display a Caller ID name and number.
How did they get your number?
Let’s say your business is running several ad campaigns and you are looking to determine which one works best. You can easily associate one phone number per campaign and assess how many phone calls each campaign receives. The Caller ID will quickly identify where the client got your number from and the associated campaign, providing your business with accurate campaign tracking call data.
You can then be prepared to pick up the phone with the appropriate greeting and answer all questions accordingly.
What do they want?
It is possible to find out the source of the call because the Caller ID functionality tags calls with labels. A Caller ID label or tag is usually a short prefix that indicates what number a caller dialed or perhaps what menu options the caller pressed to get to the answering party. The label or tag is constant and will stay with the call as it travels through the phone system.
VoiceOnyx facilitates business communications throughout the state of Florida by offering free Caller ID solutions for inbound calls. Businesses can now better equip themselves to do business by always being prepared before every phone call.