VoiceOnyx is a premium VoIP phone provider that enables business owners to achieve their goals for all aspects of their company. Whether you are looking to enhance your branding, manage your human capital, or deliver an exceptional level of customer service, VoiceOnyx has your back! VoiceOnyx offers over 101 complementary features that clients love using to grow their business.
Virtual Extensions are a solution to redirect phone calls to a person’s cell phone without requiring a real phone. VoiceOnyx introduced this very popular feature to enable businesses to use a dialable extension on their account to dial a person’s cellphone, thus bypassing the need to invest in a polycom for that employee.
This feature can be especially useful for redirecting former employee extensions, allowing remote employees to take calls on their mobile phones, or redirecting callers to a special voice mailbox. Businesses love using virtual extensions to redirect former employee extensions to the receptionist or to the new employee who inherits the files, instead of potentially losing a client who dials an old number.
Virtual extensions also provide businesses with the opportunity to maintain a consistent branding by having all phone calls routed via their business phone number. By enabling customers to reach you – wherever you may be – using a single office phone number, you are essentially standardizing the communication procedure for your business.
Remote Line Access
The Remote Line Access feature allows you to make cellphone calls appear as if they were coming from your office phone system. This feature essentially masks your personal phone ID by rerouting the phone call via your office phone service.
This VoiceOnyx feature enables you to brand your business consistently by enforcing the use of a single office phone number that is professional and well-known. The Remote Line Access feature is a very popular feature amongst real estate agents, lawyers, and sales professionals.