If your office would like to eliminate your analog fax machine, VoiceOnyx electronic fax service is available. The service allows you to send emails with attachments directly to any of your clients who are using a fax machine. You will also be able to receive faxes from clients to your email. This has the advantage of allowing you to manage your faxes digitally from your computer, as well as cut down on paper usage.
For those of you who wish to keep a fax machine, there is EFax Service with a Fax Enable device that allows users to send and receive faxes from either the fax machine or by email.
How Do I Use E-Fax?
The electronic fax is a secure service that also allows you to send the faxes to multiple fax numbers.
- Fax from Portal – The user can upload the document and fax it to the end recipient(s) using the online e-fax platform offered by VoiceOnyx. You will press a function key to send a quick fax or send a fax involving multiple numbers.
- Fax from Email – The user can attach the document(s) to their email and send to the designated fax number(s) by entering the fax number into the To: field of the email.
If you fax directly from the e-fax portal, you can check the status of your fax under “Sent Faxes.” If you have emailed to a fax number, you will receive an email confirmation of Success or Failure.
You can also receive faxes from fax machines electronically. Designated emails will receive the faxes with the scanned document as an attachment.
The status of all your Received and Sent faxes is available in the fax portal. Attachments may be sent in JPG, PDF, Adobe PostScript, TIFF, Microsoft Word, Excel, CSV, HTML & Plain Text formats.
Is the EFax Service Secure?
VoiceOnyx uses secure, encrypted HTTPs internet connections to transmit over our data lines; this includes faxed data. Your faxes are secure while in-transit. Once they are received, they are as secure as any other email on your server/account.
Because of the secure transmission, Efax is popular with attorneys, property management companies, and those who rely upon faxes for communication with their customers. If you need a fax number, VoiceOnyx is able to assign a number to your account. Contact VoiceOnyx at 888-321-9998 for assistance with setting up EFax.