VoiceOnyx offers three international calling plans for a monthly flat fee per phone. No per minute charges are applied. The plans are available based on your needs in an office/retail setting, marketing company, or high volume call center.
Freedom Global Rate Plan:
This first plan is a $10 additional fee on top of the regular monthly phone service. The Freedom Global Plus plan is designed for offices which may call internationally weekly and do not want to pay for unpleasant surprise surcharges. There are no additional per minute fees.
Global Call Center Rate Plan:
The second type of market rate plan is designed for marketing companies that place international calls on a daily basis. This plan gives businesses access to higher volume international calling via a network of carriers.
Global Custom Rate Plan:
Since larger call centers usually have very specific Calls Per Second (CPS), we can set up a plan which meets your needs. A custom plan gives businesses access to quality calls at a higher call volume.
Introducing VoiceOnyx Click2Call
Click2Call is a free computer application which especially enhances higher volume international calling with the click of your mouse. Click2Call interfaces with phone numbers in your CRM or customer list to automatically dial the number once it has been “clicked” by the caller. The caller’s extension will ring, and when answered, the number is automatically dialed. This eliminates user error or incomplete dialing. The program also works for regular ten digit local and long distance numbers,
There are several set-up options which are available, depending on the formatting of the phone numbers in your system and the user’s preference. For example, if international numbers are not already prefixed with 011, the program can be be directed to reformat them in the Option drop down menu.